Agentic systems
Agents that own a job from start to finish.
- Collections & follow-ups
- Enquiry triage
- Document intake
- Reconciliation
- Scheduling
Software that does the work.
We design, build and run AI agents and AI-enhanced systems for growing businesses. They read, decide and act inside the tools you already use — and a person approves anything that matters.
In production today
- 4,400+students on a system we run
- ₹60 Cr+in payments processed
- 100+bookings a day
- 200+properties listed
01 The shift
Most software waits for someone to click. Ours takes the next step.
Business software has stored records for decades. Now it can do the work around them. We build the last two columns below, on top of the first — which we’ve been building for years.
- 01 · Records
Software of record
Stores what happened. A person still does the work.
The ERP knows 62 fees are overdue.
- 02 · Assists
AI-enhanced software
Reads, summarises, drafts and suggests inside the tools your team uses.
It drafts the reminder in the guardian’s language.
- 03 · Acts
Agentic software
Takes a goal and works through it with your tools — and asks before anything consequential.
It checks who has already paid, chases the rest and asks the office once.
02 An agent at work
Watch one take a job from start to finish.
A person asks. The agent shows its plan, works through it in your tools, stops for approval before anything consequential, and reports back.
- 01
Request
Plain language, from the person who owns the job.
- 02
Plan
Every step visible before it starts, with the tool it will use.
- 03
Approval
Money, customers and records wait for a yes.
- 04
Result
What happened, logged — and when it runs next.
Request · Accounts office
“Chase every installment that’s more than 10 days overdue.”
- 01Found 62 overdue installments₹18.4L across 62 studentsERP
- 027 were already paid — ledger correctedPayment gateway
- 034 have a concession pending, so I’ve sent those to the office insteadReasoning
- 04Drafted 51 reminders in each guardian’s languageWhatsApp
Your approvalSend 51 reminders?₹14.9L outstanding · payment link in each
ApprovedApproved by the accounts office
Result—
Illustrative runs. Every agent we ship asks before it acts, and logs what it did.
03 What we build
Four ways we put AI to work.
One team handles the design, the build and the running of it. We work with whichever models suit the job and switch when a better one ships.
AI-enhanced software
Intelligence inside the software you already run.
- Ask your data
- Document understanding
- Drafting
- Classification
- Forecasting
AI-native products
New products designed around AI from the first screen.
- Product design
- Model & tool architecture
- Web & mobile apps
- Launch
Run & evaluate
Agents are never finished. We keep them sharp.
- Monitoring
- Evals on real cases
- Cost per task
- Model upgrades
04 How agents earn trust
Autonomy, on a leash you hold.
An agent that’s right most of the time is a liability unless you can see what it did and stop it before it matters. These six rules go into every agent we ship.
- rule.01
Narrow jobs first
One workflow with a clear finish line and a baseline to beat. General-purpose comes later, if ever.
- rule.02
Approvals where it counts
Money, customers and records: a person says yes before the agent acts.
- rule.03
Everything on the record
Every lookup, call and message is logged. You can review it, and undo it.
- rule.04
Measured before it ships
Tested against real cases from your business. You see the pass rate before go-live.
- rule.05
Least access
An agent sees only what its job needs, under terms that don’t train models on your data.
- rule.06
The boring answer when it’s right
If a form or a script beats an agent, you get the form or the script.
05 Where it pays
The work an agent should take off your team’s plate.
Patterns we design for. In the audit we scope them to your business, or tell you which ones to skip.
- 01
Schools & academies
Fee follow-ups · admission enquiries · absence alerts · parent questions answered in their language
- 02
Travel & logistics
Overnight quotes and confirmations · availability checks · driver assignment · delay notices
- 03
Real estate
Listing verification · tenant documents · rent reminders · maintenance triage
- 04
Finance & back office
Invoice intake · bank reconciliation · GST checks · vendor follow-ups
- 05
Sales & support
Lead qualification · CRM upkeep · first-line answers from your own documents · escalation
06 Foundations
Agents are only as good as the systems they act on. We build those too.
Before agents, we built and ran the operating software for a residential academy, a property marketplace and a vehicle booking business. All three are live and still run by us.
One system for a two-campus residential academy.
- students on the system
- 4,400+
- payments processed
- ₹60 Cr+
- less admin time
- 95%
A zero-brokerage property marketplace, WhatsApp-first.
- properties listed
- 200+
- localities covered
- 20+
- brokerage fees
- 0
Peak season, without the double-bookings.
- bookings a day
- 100+
- vehicles managed
- 50+
- double-bookings
- 0
“Lancehawks didn't just build us software — they took over our entire technology operations. We haven't thought about IT since.”
07 How we start
Small, measured, then bigger.
No six-month transformation programme. One workflow, proven against how it runs today, then the next.
- 01
Audit
Free · 30 min
We find the jobs worth handing to an agent — and the ones that aren’t.
- 02
Pilot
One workflow
Built against today’s baseline and run alongside your team, not instead of it.
- 03
Production
Guardrails on
Approvals, logging, monitoring and evals switched on. We expand when the numbers say so.
- 04
Run
Monthly retainer
We watch it, measure it and improve it as the models get better.
Next step
What’s one job you’d hand to an agent tomorrow?
Bring it to a free 30-minute audit. We’ll tell you whether an agent should do it, what it would take and what it would cost — or that it shouldn’t.
30 minutes · free · no pitch deck