Case study — Chaitanya's Academy

From 3 hours of daily admin to fully automated operations.

How we built and continue to run a complete institution operating system for Chaitanya's Academy — managing 10,000+ students with 95% less administrative overhead.

Project overview

clientChaitanya's Academy
locationPune, Maharashtra, India
industryEducation
duration6 months
year2023
statusActive partnership

An institution running on paper and manual work.

Chaitanya's Academy was managing thousands of students across multiple programmes using physical registers and spreadsheets. Every process was manual. Administrative staff were spending 20+ hours per week on data entry alone. Parents made frequent visits for information that should have been available instantly. And there was no way to see what was actually happening across the institution at any given moment.

Paper-based records

Student records maintained in physical registers — slow to retrieve, easy to lose, impossible to analyse.

Manual fee collection

Fee follow-ups done by hand. Reminders forgotten, payments missed, reconciliation taking hours every month.

No visibility for parents

Parents had no way to check attendance, fees, or results without physically visiting the institute.

Zero data insights

No way to track academic trends, identify at-risk students, or make data-driven decisions about operations.

Built around how the institution actually works.

We spent two weeks on-site before writing a single line of code.

We shadowed teachers, administrators, and accountants through their daily routines. We mapped every workflow from admissions to exam results. We identified where time was being lost and why. The result wasn't just a digitised version of what they had — it was a system redesigned around how the institution actually operates, with three distinct experiences: a powerful admin dashboard, a fast teacher interface, and a simple parent portal.

And when it launched, we didn't hand over a login and leave. We stayed. The system has been running, improving, and scaling ever since.

One system. Every operation covered.

Student and guardian profiles

Complete digital profiles — contact information, medical records, guardian details — accessible instantly.

Automated fee collection

Online payments, automatic reminders, instant receipts, and full payment history. No manual chasing.

Daily attendance system

Quick bulk attendance marking with automatic parent notifications and detailed reports on demand.

Exam and result management

Exam scheduling, mark entry, result card generation, and student performance analytics — all in one place.

Analytics dashboard

Real-time insights on admissions, revenue, attendance trends, and academic performance.

Role-based access

Separate access levels for administrators, teachers, accountants, and staff — with full audit logs.

What changed when the system went live.

10,000+Students managed

Scaled from 5,000 at launch — platform grows with the institution

95%Admin time saved

Work that used to take hours now runs automatically

0Manual fee reminders

Every reminder automated — nothing falls through

100%Digital records

Complete transition from paper — nothing on registers

Tech stack

Frontend

  • React.js
  • Redux
  • Tailwind CSS
  • Chart.js

Backend

  • Node.js
  • Express.js
  • JWT Auth
  • REST API

Database and cloud

  • PostgreSQL
  • AWS EC2
  • AWS S3
  • Redis

From first conversation to ongoing operations.

Discovery and planning

2 weeks
  • On-site workshops with administration, teachers, and accountants
  • Current workflow analysis and pain point mapping
  • Requirements gathering and feature prioritisation
  • Technical architecture design

Design and prototyping

3 weeks
  • User journey mapping across three personas — admin, teacher, parent
  • Wireframing and UI design
  • Interactive prototype and user testing
  • Design refinement based on staff feedback

Development

14 weeks
  • Core modules: students, fees, attendance
  • Advanced modules: exams, results, analytics
  • Payment gateway integration
  • Admin panel and reporting tools

Launch and ongoing operations

Ongoing
  • Data migration from paper records
  • Staff training and onboarding
  • Phased rollout and go-live support
  • Continuous monitoring, maintenance, and improvement

Running your institution on manual processes?

Let's spend 30 minutes looking at your operations. We'll show you exactly what can be automated, what it would cost, and what working with us looks like. No slides. No commitment.